Information about our use of cookies 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse this site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

First Party Cookies

Name PurposeExpiration
PHPSESSIDThis cookie enables us to store information about your preferences, and so allow us to:

• Customise our site to your individual interests; and

• Recognise you when you return to our site.

This cookie is a “Session -Only” cookie
cart_cookieThis cookie if for storing basket unique ID and cart processing.Expires after 3 days or on successful payment
region_currencyThis cookie defines the products currency displayed and cart processing.10 years


Third Party Cookies

Name PurposeExpiration
_gaThis cookie enables us to store information for Google Analytics, so we can anonymously estimate our audience size and usage pattern, and other similar information from Google Analytics.2 years
_global_lucky_opt_outIf set, will not run Lucky Orange. Used to analyse anonymous user experiences and improve website performance.10 years
_lo_np_<Poll ID>Set if a user should no longer receive a particular poll.30 days
_lo_cidID of a visitor’s current chat, if any.This is a “session” cookie
_lo_uidUnique identifier for the visitor.2 years
_lo_ridID of the visitor’s current visit data set.Expiration is 30 minutes (extending)
_lo_vTotal number of visitor’s visits.1 year (extending)
__lotrURL of the visitor’s original referrer, if any.180 days


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Opt-out of third party cookies

If you want to opt out of a third-party supplier/vendor’s use of cookies, you can do this by visiting the Network Advertising Initiative opt-out page.

Blocking cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Cookie expiry dates

Except for essential cookies, all cookies will expire after 2 years.